ENCHANTEDBRAVE LTD, Company No. 08712364 (hereinafter "enchantedbrave", "us", "our", or "we"). You may contact us via:
Phone number : +44(0)7859 935 528
2.1 We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2.2 Only adults (that is, those aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify DO NOT use this site . By ordering on this website you are making a statement, upon which we are entitled to rely, that you are aged 18 years or older and capable of forming a legally binding contract.
2.3 The information provided on this website does not seek to diagnose disease, or to replace medical advice. Proper medical advice should be sought in the first instance. Please exercise caution when taking nutritional supplements and herbal remedies, if the products you wish to purchase have been recommended by your practitioner, it is important to disclose your full medical history and current medication details to avoid potential contraindications. Please ask your doctor or pharmacist for advice.
2.4 We may at any time at our sole discretion change, add or remove part or any part of these Terms and Conditions by posting amended Terms on the Site. If any modification is unacceptable to you, then you must stop using the Site. Unless otherwise specifically set forth in the amended Terms, all changes will be effective upon the date the amended Terms are published on the Site. Your continued use of the Site following the effective date will constitute binding acceptance of the Terms and agreement to be bound by the changes specified therein. It is your responsibility to frequently check and review the terms of this agreement so as to be aware of the most current terms of this agreement. If any new content, products or services become available, they will be considered a part of the Site and your use of them will be governed by the terms of this Agreement.
3.1 The prices payable for goods that you order are as set out in our website and we reserve the right to change prices at anytime.
3.2 All of our charges are in UK Pounds - any other currency displayed on the site is for comparison only. You will be billed in GBP (£) and if you purchase from outside the UK currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
3.3 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website with further information available here.
4.1 You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract.
4.2 To cancel your contract you must notify us by e-mail to our e-mail address.
4.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
4.4 Once you have notified us that you are cancelling your contract, we will re-credit your account as soon as possible and in any event within 10 working days of receipt of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition (including the packaging) they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate
5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 7 days of your order.
5.3 You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
5.4 enchantedbrave make no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
5.5 If your order is returned back to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs. For general delivery information, please visit our shipping & returns page. The shipping & delivery page does not form part of the terms and conditions.
6.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, please notify us by e-mail of the problem within 7 working days of the delivery of the goods in question.
6.2 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 4.4 above.
6.3 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. enchantedbrave make no representation and accept no liability in respect of the export or import of the goods you purchase.
6.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
6.5 We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail.
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude or liability to you) the enforceability of any other part of these conditions will not be affected.
Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.
11.2 We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website.
11.3 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you may have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
12.1 enchantedbrave does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them.
12.2 The copyright in enchantedbrave and the content of the web site and pages is owned by enchantedbrave unless otherwise specified and may not be used, copied or altered without our express consent.
12.3 Copyright extends to the design, look and feel of enchantedbrave, images, marketing materials and web site.
12.4 You may use enchantedbrave for private and personal non-commercial use only - i.e. to view, copy and print portions of enchantedbrave. co.uk for the sole purpose of placing Orders. The materials on enchantedbrave.co.uk may not be used for any other purpose.
12.5 The enchantedbrave and Ouroboros logotypes are trade names or trade marks of enchantedbrave and may not be used by anyone else without our express permission.